Last updated on: 12-12-2025

1. Introduction

These Terms of Service ("Terms") govern your use of the websites inddigmedia.in and inddigmedia.com (the "Website") and your engagement with Inddig Media Private Limited, a company incorporated under the Companies Act, 2013, with its registered office at Satyamev S Cube, 506 - 508, Tapovan Cir, near Decathlon, opp. Gwalbhog, GIDC Bhat, Motera, Ahmedabad, Gujarat 380005 ("Company", "we", "us", or "our").

By accessing our Website, viewing our portfolio, or engaging us for our digital marketing, branding, web development, or other services ("Services"), you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website or engage our Services.

GST Number: 24AAGCI9377M1ZV
CIN no: U72200GJ2022PTC137083

2. Definitions

"Company" refers to Inddig Media Private Limited.
"Client" refers to the individual or entity that engages the Company for Services.
"Services" refers to the digital marketing, branding, web development, content creation, and other professional services offered by the Company.
"Deliverables" refers to the final work product created by the Company for the Client as part of the Services, such as website designs, branding materials, marketing campaigns, and reports.
"Project Agreement" refers to the specific proposal, statement of work, or contract that outlines the scope, timeline, and fees for a particular project.
"Intellectual Property Rights" refers to all patents, copyrights, trademarks, trade secrets, and other intellectual property rights.
"Confidential Information" refers to any non-public information disclosed by either party, including business plans, financial information, customer lists, and trade secrets.

3. Description of Services

The Company offers a range of creative and digital services, which may include, but are not limited to:

Branding and Corporate Identity Design
Digital Marketing (SEO, SEM, Social Media Marketing)
Website Design and Development
Content Creation and Marketing
Graphic Design

The specific scope of work, deliverables, timelines, and fees for each project will be detailed in a separate Project Agreement. These Terms apply to all such projects and agreements.

4. Third-Party Paid Services

Service Facilitation: The Company offers to manage and facilitate various third-party paid services on behalf of the Client to enhance their digital presence and marketing efforts. These services may include, but are not limited to: Meta (Facebook/Instagram) Ads, Google Ads, domain name registration, web hosting, premium software licenses, stock photography, and other digital tools or platforms.
Client Responsibility for Costs: The Client acknowledges and agrees that they are solely responsible for all direct costs, fees, and recurring charges associated with these third-party services. This includes all advertising spend, domain registration/renewal fees, hosting fees, and any other charges imposed by the third-party provider.
Management and Billing: The Company will procure and manage these services as requested by the Client. All such third-party costs will be passed through to the Client and will be clearly itemized on the Company's invoice. The Company reserves the right to charge a separate management, setup, or convenience fee for handling these services, which will be clearly communicated and agreed upon beforehand.
Third-Party Terms and Ownership: The use of any third-party service is subject to the provider's own terms of service, privacy policies, and pricing structures. The Company is not responsible for the availability, functionality, or terms of these third-party services. All accounts created for these services will be owned by the Client, with the Company granted administrative access as an agency partner for the duration of the contract.

5. Client Responsibilities

To enable the Company to provide the Services effectively, the Client agrees to the following responsibilities:
Timely Provision of Materials: The Client will provide all necessary materials, content, information, and access (e.g., to website servers, social media accounts) in a timely manner as required by the project timeline.
Accuracy of Information: The Client is solely responsible for the accuracy and legality of all materials and information it provides to the Company.
Timely Feedback and Approvals: The Client will provide timely feedback, decisions, and approvals at each stage of the project. Delays in feedback from the Client may result in project delays and additional charges.
Timely Provision of Materials: The Client will provide all necessary materials, content, information, and access (e.g., to website servers, social media accounts) in a timely manner as required by the project timeline.
Single Point of Contact: The Client will designate a single point of contact who has the authority to provide feedback and make decisions on behalf of the Client.

6. Fees, Payments, and Billing

All fees for the Services will be outlined in the Project Agreement. The specific payment schedule applicable to your project will also be detailed in that agreement and will be one of the following options:

6.1. One-Shot Payment: For certain projects, a one-time, full payment may be required. This payment is typically due upon signing the Project Agreement or before the commencement of work. Work on the project will begin only after the full payment has been successfully processed and cleared by our financial institution.

6.2. Part Payment (Milestone-Based): For larger projects, the total fee may be broken down into payments tied to specific project milestones. The Project Agreement will clearly define these milestones and their corresponding payment amounts. A common structure might be:
An initial deposit (e.g., 40%) due upon signing the agreement to commence work.
An interim payment (e.g., 40%) due upon the completion and approval of a key project phase.
The final payment (e.g., 20%) due upon the completion and delivery of all final Deliverables.
Please note: The Company reserves the right to pause or suspend work on subsequent milestones until the payment for the preceding milestone has been received in full.

6.3. Monthly Retainer Fee: For ongoing services such as search engine optimization (SEO), social media management, content marketing, or design retainers, fees are charged on a monthly basis. These payments are due in advance, typically at the beginning of each month, for the services to be rendered in that month. Such engagements will be governed by a separate Retainer Agreement that outlines the scope of monthly services, deliverables, and the duration of the contract.

6.4. Advance Payment for Annual Retainers: For annual retainer contracts (12 months), the Company requires an advance payment for the final three (3) months of the service period. This advance payment is due at the signing of the contract.
Example: For a 12-month contract, the client will pay a non-refundable advance covering the final three months of service (e.g., October, November, and December) at the time of signing. The client will then pay the standard monthly retainer fee for the first nine months of the contract (e.g., from January through September).
Termination Policy: This advance payment is non-refundable if the Client terminates the agreement before the end of the 12-month term. If the Company terminates the agreement without cause, the unearned portion of the advance payment will be refunded to the Client on a pro-rata basis.

6.5. Non-Refundable Fees: All fees and payments made to the Company for the agreed-upon Services are non-refundable. Once a payment is made and a contract is entered into, the Company commits resources, personnel, and time to the project. No refunds will be provided for a change of mind by the Client, a reduction in project scope after work has commenced, or if the Client terminates the agreement for reasons other than a material breach of contract by the Company.

6.6. Invoicing: The Company will issue invoices according to the payment schedule specified in your Project Agreement. All invoices are due upon receipt unless otherwise specified in the agreement.

6.7. Late Payments: A late fee of 1.5% per month (or the maximum amount permitted by law) may be applied to all overdue balances. The Company reserves the right to suspend work on any project or terminate a retainer agreement if payments are not made in accordance with the agreed-upon schedule.

6.8. Final Deliverables: No final Deliverables will be transferred to the Client, and no final source files or ownership rights will be assigned, until the project has been paid for in full.

7. Intellectual Property Rights

Company's Pre-Existing Materials: The Company retains all right, title, and interest in and to all its pre-existing tools, methodologies, software, and other materials used in providing the Services ("Company IP").
Ownership of Deliverables: Upon the Client's full and final payment for the Services, the Company assigns to the Client all right, title, and interest in and to the final, custom-created Deliverables, excluding any Company IP.

Third-Party Materials: : If the Services incorporate third-party materials (e.g., stock photos, fonts, licensed software), the Client is responsible for any ongoing licensing fees required for the continued use of such materials after the project is complete. The Company will make the Client aware of any such costs.
Portfolio Rights: The Client grants the Company a non-exclusive, worldwide, royalty-free license to use, display, and reproduce the final Deliverables in the Company's portfolio and for promotional purposes. The Client can request in writing that specific confidential details not be disclosed, which the Company will honor under a mutual Non-Disclosure Agreement if necessary.

8. Confidentiality

Both parties agree to keep the other's Confidential Information confidential and not to disclose it to any third party without prior written consent. This obligation of confidentiality will survive the termination of any project or agreement.

9. Termination

Termination for Cause: Either party may terminate the Project Agreement for a material breach by the other party if the breach is not cured within 15 days of written notice.

Termination by Client: The Client may terminate a project at any time, but will be required to pay for all work completed by the Company up to the date of termination, as well as any costs incurred by the Company on behalf of the Client.

Effect of Termination: Upon termination, the Client will pay all outstanding fees. The Company will provide the Client with all work completed and paid for to date.

10. Disclaimer of Warranties

The Company provides its Services on a best-effort basis. The Company does not guarantee specific results, such as search engine rankings, increases in website traffic, or a specific return on investment from marketing campaigns. All other warranties, whether express or implied, are hereby disclaimed to the fullest extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by law, the Company's total liability for any claims arising out of or relating to the Services or these Terms shall not exceed the total fees paid by the Client to the Company for the specific Service that is the subject of the claim. In no event shall the Company be liable for any indirect, incidental, special, or consequential damages.

12. Indemnification

The Client agrees to indemnify and hold harmless the Company, its employees, and its agents from and against any and all claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or related to:

Any content, materials, or information provided by the Client.
The Client's use of the Deliverables.
Any breach of the Client's representations or warranties under these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.

14. General Provisions

Entire Agreement: These Terms, along with any Project Agreement, constitute the entire agreement between the Client and the Company.
Severability: If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
Notices: All notices required under these Terms shall be in writing and sent to the addresses listed in the Project Agreement or to the Company's official contact information.
Changes to Terms: The Company reserves the right to modify these Terms at any time. The updated Terms will be posted on our Website with a new "Last updated" date.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Inddig Media Private Limited
Address: Satyamev S Cube, 506 - 508, Tapovan Cir, near Decathlon, opp. Gwalbhog, GIDC Bhat, Motera, Ahmedabad, Gujarat 380005
Email ID: info@inddigmedia.com
Ph. No.:+91 97233 30160